Last Updated: 17.03.2026
At Mallah Makhana, we are committed to delivering fresh and premium-quality makhana products efficiently and safely across India. Our streamlined processing and packaging operations ensure timely dispatch and reliable delivery for all customer orders.
1. Dispatch Timelines:
- Domestic Orders (India): Orders are generally processed and dispatched within 2 to 5 working days after successful payment confirmation, subject to product availability.
- Customized or Bulk Orders: Bulk purchases, customized packaging, or flavored makhana orders may require additional processing time and are usually dispatched within 5 to 10 working days.
- Festival & Peak Season Orders: During festivals, promotional sales, or high-demand periods, dispatch timelines may be slightly extended due to increased order volume.
2. Shipping & Delivery:
- Mallah Makhana partners with trusted courier and logistics providers to ensure safe and timely delivery of orders.
- Delivery timelines may vary depending on the shipping destination, courier availability, weather conditions, and other unforeseen circumstances.
- Shipping charges, if applicable, will be displayed during checkout before order confirmation.
- Once the order is shipped, customers will receive a tracking number or shipment details via email, SMS, or WhatsApp for order tracking.
3. Delivery Delays:
- While we strive to ensure timely delivery, Mallah Makhana is not liable for delays caused by courier services, natural events, public holidays, or circumstances beyond our control.
- In case of significant delays, our support team will assist customers with shipment updates and resolution.
4. Order Acceptance & Inspection:
- Customers are advised to inspect the package upon delivery.
- If the package appears damaged, tampered with, or incorrect, customers should report the issue within 48 hours of delivery along with supporting photos or videos.
5. Contact Us:
For shipping-related queries, bulk order dispatch details, or delivery assistance, please contact our customer support team through the contact information available on our website.