At Mallah Makhana, we are committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or interact with our services. By accessing or using Mallah Makhana, you agree to the practices described in this policy.
1. Information We Collect:
- Personal Information: We may collect personal information such as your name, address, email address, and phone number when you place an order, subscribe to our services, or create an account on our website.
- Payment Information: When you make a purchase, we collect payment-related information, including debit/credit card details or other payment method information, to process transactions securely.
- Usage Information: We may collect information about your interaction with our website, including IP address, browser type, device information, pages visited, and browsing activity.
2. How We Use Your Information:
- Order Fulfillment: We use your information to process and deliver your orders, provide customer support, and communicate updates regarding your purchases.
- Service Improvement: We may use aggregated and anonymized data to analyze customer preferences, improve our products, website functionality, and overall user experience.
- Marketing & Communication: With your consent, we may send promotional emails, offers, updates about new makhana products, discounts, and other relevant information.
3. Sharing Your Information:
- Mallah Makhana does not sell, rent, or trade your personal information to third parties.
- Your information may be shared with trusted third-party service providers such as payment gateways, logistics partners, and delivery companies solely for order processing and service fulfillment.
- We may disclose information if required by law or to protect our legal rights and business interests.
4. Data Security:
- We implement industry-standard security measures and encryption technologies to safeguard your personal and payment information.
- While we strive to use commercially acceptable means to protect your information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies:
- We use cookies and similar technologies to enhance your browsing experience, understand website traffic, and personalize content and offers.
- You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
6. Your Rights & Choices:
- You may review, update, or correct your account information by logging into your account on our website.
- You can opt out of receiving promotional communications at any time by clicking the unsubscribe link provided in our emails.
7. Children’s Privacy:
- Mallah Makhana does not knowingly collect personal information from children under the age of 13.
- If you believe a child has provided us with personal information, please contact us immediately so we can take appropriate action to remove such information.
8. Changes to This Privacy Policy:
- Mallah Makhana reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.
9. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through the contact details available on our website.
Your privacy is important to us, and we value the trust you place in Mallah Makhana.